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Christopher J. Railer | Phoenix, AZ |480-415-3091 |
christopher.railer@gmail.com Senior-Level EHR Learning Designer &
Developer |
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Experienced
Electronic Health Record learning professional with over 13 years of
expertise in MEDITECH learning design and development, project management,
and LMS administration. Seeking an Instructional Design role to leverage my
knowledge of education and training. |
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Areas of Expertise:
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Professional Experience: Sedona Learning Solutions, Phoenix, AZ | 2011 – present Senior EHR Instructional Designer &
Developer Full life cycle eLearning developer, creating
content for diverse audiences using Adobe Captivate. With a portfolio
spanning over 25 MEDITECH customers, including Beth Israel Deaconess,
Berkshire Health Systems, Lima Memorial, Lawrence General, Major Health
Partners, Milford Regional, Ozark Medical Center, DCH Health System, Mass
Collaborative, King’s Daughter, St. Mary’s Healthcare, Willis Knighton,
Interior Health, Fraser Health Authority, Broadlawns Medical Center, Morris
Healthcare, and Mary Rutan Hospital. à Collaborated with client and vendor Learning
Teams to execute Learning Vision, Strategy, Project Plan, and Instructional
Delivery Strategy. à Designed and developed eLearning lessons
according to client and vendor specifications. à Conducted testing and administered client
Learning Management System (LMS) testing and administration. à Interfaced daily with client and vendor project
teams to ensure the success of learning initiatives. Director of Recruiting Recruited full time & contract employees for
EHR education roles including instructors, instructional
designers/developers, and project managers.
à Posted job opportunities on career websites. à Screened resumes. à Conducted interviews with candidates. à Evaluated candidate skillsets in simulated
environments. à Reviewed and assessed writing portfolios
showcasing instructional design and development work. Coventry Healthcare Inc., Scottsdale, AZ | 2005 – 2011 Senior Technical Claims Specialist Processed
medical claims for payment and adjustments, while establishing and upholding
standards for accuracy. à Worked aged reports for claims that had not been
settled. à Ensured claims were processed and paid based on
provider contracts. à Collaborated with the Claims Processing Manual
Committee to review workflows, approve new workflows, and write policies and
procedures for processing. à Conducted training sessions at monthly team
meetings on updated policies and procedures. à Facilitated classroom training for new
processors. à Designed and developed the curriculum for new
hire learning. |
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Education: Master of Business Administration w/ Emphasis in
Health Care Administration, Grand Canyon University, Phoenix, AZ Medical Administrative Assistance (CMAS)
Certificate,
Career Education Institute, Henderson, NV Bachelor of Science in Business Administration, Central Michigan University, Mount Pleasant, MI |
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References and portfolio available upon request. |
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